Job Summary
Come join our award-winning culture at Balance4ward, recognized as a 2024 Top Workplace in Iowa! As an Operations Specialist, you will play a crucial role in ensuring the smooth and efficient functioning of our organization’s daily operations. You will be responsible for overseeing various operational processes, identifying areas for improvement, and implementing solutions to enhance productivity and efficiency. This role requires a detail-oriented individual with strong analytical skills and the ability to collaborate effectively with cross-functional teams.
Location On-Site:
Omaha, Nebraska
Duties and Responsibilities:
- Manage the development and implementation of Balance4ward’s internal and external IT and Systems strategies
- Continually optimize key operational processes to ensure seamless workflow and alignment with organizational goals and strategy
- Maintain accurate documentation of operational processes, procedures, and workflows
- Manage vendor partnerships, partnering with them to deliver required outcomes
- Analyze operational data and metrics to identify trends, patterns, and areas for improvement
- Prepare reports and presentations to communicate key performance metrics and operational insights to stakeholders
- Ensure compliance with relevant regulations, standards, and industry best practices
- Oversee the maintenance and operation of the company’s facilities
- Provide training and support to team members on operational processes, tools, and systems
The Ideal Candidate:
- Seeks coaching from others and opportunities to continually develop
- Appreciates variety in their work and balancing multiple projects at once
- Demonstrates curiosity and critical thinking when problem solving
- Is passionate about supporting others and setting them up for success
- Enjoys discovering pain points within processes and identifying solutions to resolve
- Consistently practices integrity and accountability
Qualifications
- Bachelor’s degree in business administration or related field preferred
- Experience in Hubspot, Microsoft Office Suite preferred
- Certification in operations management or related disciplines (e.g., Six Sigma, Lean Management
If interested, please fill out the Career Application Form here.